Delivery Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

At [Your Company Name] ("we," "our," or "us"), we are committed to ensuring timely and secure delivery of your orders. This Delivery Policy outlines our shipping methods, estimated delivery times, and related terms.

1. Shipping Methods & Delivery Timeframes

We offer multiple shipping options to accommodate your needs:

a) Standard Shipping:

  • Estimated delivery time: [X] to [Y] business days.
  • Available for domestic and international orders.

b) Express Shipping:

  • Estimated delivery time: [X] business days.
  • Additional charges apply.

c) Same-Day/Next-Day Delivery:

  • Available for select locations.
  • Orders must be placed before [Cutoff Time].
  • Additional charges apply.

d) International Shipping:

  • Delivery times vary based on location and customs processing.
  • Customers are responsible for customs duties and import taxes (if applicable).

2. Order Processing Time

  • Orders are typically processed within [X] business days.
  • Orders placed on weekends or holidays will be processed the next business day.
  • Processing times may vary during peak seasons or promotional periods.

3. Shipping Charges

  • Shipping costs are calculated at checkout based on destination, shipping method, and order weight.
  • Free shipping may be available for orders over [Amount].
  • Additional fees may apply for remote areas or oversized items.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your shipment through our website or the carrier’s tracking portal.

5. Delivery Issues & Delays

  • We are not responsible for delays caused by external factors such as weather conditions, customs, or carrier disruptions.
  • If your order is delayed beyond the estimated timeframe, please contact us for assistance.

6. Lost or Damaged Packages

  • If your package is lost or arrives damaged, please report it within [X] days of delivery.
  • We will initiate an investigation and provide a replacement or refund where applicable.

7. Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping details.
  • If an incorrect address is provided and the order is returned, additional shipping charges may apply for re-shipment.

8. Contact Us

For any delivery-related inquiries, please contact us at:

[Your Company Name]
Email: [Your Email Address]
Phone: [Your Contact Number]
Address: [Your Company Address]

By placing an order on our website, you agree to this Delivery Policy.